Heaven Sam Live at JW Marriott Muscat

•  Smart Casual to Elegant Dress

• for VIP Table Reservation contact 📞 95053495

Refund & Ticket Policy

• All Sales Are Final: All ticket purchases are non-refundable, non-transferable, and non-exchangeable. No refunds will be issued for no-shows or late arrivals.
• Event Cancellation or Rescheduling: In the event of cancellation or rescheduling of the event, refund policies will be governed by the organizer's and Platinumlist’s official terms. Booking fees and service charges may be non-refundable.

Event & Entry Policy

• Right of Admission: Management reserves the right to refuse entry or escort any individual out of the venue at its sole discretion.
• Door Selection: Door selection policies apply. Please carry a valid government-issued ID, as it may be requested at the entrance.
• Timings & Capacity: Doors open at 10:00 PM. Entry is subject to venue capacity, and we highly recommend arriving early.
• Ticketing: Entry is strictly permitted only upon presentation of a valid QR code ticket.
• Gate Sales: We highly recommend securing your tickets in advance to guarantee entry. Tickets will only be available at the gate subject to availability.
• No Re-entry: A strict no re-entry policy applies. Once you exit the venue, you will not be permitted to walk back in on the same ticket.

Venue & Code of Conduct

• Zero Tolerance Policy: Violence, misconduct, inappropriate behavior, or harassment of any kind will not be tolerated. Anyone involved in such behavior will be immediately removed from the venue and may face a permanent ban from all future events.
• Prohibited Items: The use, possession, or distribution of any illicit substances inside the venue is strictly prohibited and will be reported to the authorities.

By car: There are many ways to reach your destination including heading west on Grand Mosque Street, continuing through roundabouts, keeping right, and turning along local roads before taking the final roundabout exit to arrive on the right. GPS navigation is highly advised.

By taxi: You can easily reach your destination by taking a taxi or a ride-hailing app.